Monthly Payment Plans
- [APC] Who is eligible for monthly payment plans?
- [APC] What is a payment plan with direct debit?
- [APC] How do payment plans work? Do I need to pay something up front?
- [APC] How do I pay the deposit for a payment plan?
- [APC] When will the payments come out of my account when I have a payment plan?
- [APC] Can I still pay my fees normally?
Payment
Work placement
- [APC] Where can I find out more about work placements?
- [APC] Who should I contact if I have any questions or concerns?
- [APC] Is the work placement paid or unpaid?
- [APC] Will I get a job at the end of my work placement?
- [APC] Are their assessments to do with your work placement?
- [APC] Do I still need to attend class while I am doing my work placement?
Course changes - Training package updates
- [APC] What should I do if the pre-requisite subjects of my next course have changed due to training packages update?
- [APC] Which courses or training packages are changing?
- [APC] Why is my course now superseded?
- [APC] What happens if my course has changed?
- [APC] What happens if one or more of the courses in my package has changed in duration?
- [APC] What happens if there are subject changes in my qualification?
PASS
- [APC] How to complete the PASS registration form?
- [APC] Why am I not able to submit the PASS form?
- [APC] What is PASS?
- [APC] How to submit my assessment in PASS?
- [APC] Who can participate in PASS?
- [APC] Can I submit assessments from previous terms in PASS?
VSL (VET Student Loans)
- [APC] What is a VET Student Loan?
- [APC] Am I eligible for VET Student Loans (VSL)?
- [APC] What are New Zealand Citizen Eligibility criteria?
- [APC] Is my course eligible for VET Student Loans (VSL)?
- [APC] How do I apply for a VET Student Loan (VSL)?
- [APC] Where can I find more information about VET Student Loans?
RPL and Credit Transfer
- [APC] What are RPL and Credit Transfer?
- [APC] How can I apply for RPL or Credit Transfer?
- [APC] How much does RPL and Credit Transfer cost?
- [APC] What kind of evidence should be provided as part of the RPL/Credit Transfer process?
- [APC] What if I hold qualifications from overseas?
- [APC] What if I have previously done a unit of competency that has now been superseded?
Assessment
- [APC] Why are my assessment results not updated on the Student Portal?
- [APC] Where can I find the Marking Rubrics?
- [APC] What are Marking Rubrics?
- [APC] Why can't I submit my assessment?
- [APC] How can I request for a mark review?
- [APC] What is Plagiarism Search?
Re-Assessment
Tuition Fee Relief
- [APC/EU] What is Tuition Fee Relief?
- [APC] What is the Lock-in opportunity?
- [APC/EU] I'm a current student. Do I need to reapply for the Lock-in Opportunity?
- [APC/EU] Will overseas students starting in June 2021 still be eligible for Tuition Fee Relief?
- [APC/EU] When are you planning to return to face-to-face classes?
- [APC/EU] Will Tuition Fee Relief still apply to English and VET courses once face-to-face classes resume?
APC Study Buddy Program
- [APC] What is the APC Study Buddy Program?
- [APC] How can I apply for the APC Study Buddy Program?
- [APC] What are the selection criteria for the APC Study Buddy Program?
- [APC] How do I know I have been selected for the APC Study Buddy Program?
- [APC] What are APC Study Buddies expected to do in the program?
- [APC] How will my APC Study Buddy contact me?
Course Variation
Study Progress
Orientation
myAPC.hub
- [APC] When can I access my vocational course material on myAPC.hub?
- [APC] Why can't I join the lectures and tutorials on myAPC.hub?
- [APC] Why is my class time on myAPC.hub different from the one shown on my timetable?
- [APC] How can I access myAPC.hub?
- [EU] How do I join my English class?
- [APC] What should I do if I cannot log into myAPC.hub?
Timetable
- [APC] Can I change the day and time of my vocational classes?
- [APC] Why do I have two clashing subjects on my vocational course timetable?
- [APC] Why am I blocked from timetable collection on the student portal?
- [APC] What are lectures, tutorials, and EYES?
- [APC] When are my vocational classes?
- [APC] When do I collect my vocational course timetable?
Graduation
COVID-19
- [APC/EU] Can I return home and study offshore, since the classes are delivered in the Virtual Learning Environment (VLE)?
- [APC/EU] Why can't I study face-to-face at the moment?
- [APC/EU] Will there be alternative options for me to carry on my study other than suspending/ deferring my studies?
- [APC/EU] Who should I call in an emergency?
- [APC/EU] Will there be a cost for the new CoE(s) and will my visa be extended on my new CoE end date?
- [APC/EU] Will I need a new CoE(s) to be issued to suspend/defer my study?
Student Resources
- [APC] How can I log into my APC student email?
- [APC] Why did I receive an SMS asking me to update my contact details?
- [APC/EU] How can I contact Student Care?
- [APC/EU] Can I come to campus in person?
- [APC/EU] How can I get my workbook?
- [APC/EU] Will there be any activities for students?
ProjectBase - Industry work experience
- [APC] What is ProjectBase?
- [APC] What are the benefits of ProjectBase?
- [APC] How do I apply for ProjectBase?
- [APC] How long is the project?
- [APC] Are there any costs involved?
- [APC] Does ProjectBase count towards any credit for my course?