Current Students

Payment

• [APC] How do I request a refund?
• [APC] Why is there an extra $100 overdue amount on Student Portal?
• [APC/EU] How do I pay my fees?
• [APC/EU] Why is my payment shown as outstanding if I have paid?

Work placement

• Work Placement
• [APC] Where can I find out more about work placements?
• [APC] Who should I contact if I have any questions or concerns?
• [APC] Is the work placement paid or unpaid?
• [APC] Will I get a job at the end of my work placement?
• [APC] Are their assessments to do with your work placement?

See all 22 articles

Course changes - Training package updates

• [APC] What should I do if the pre-requisite subjects of my next course have changed due to training packages update?
• [APC] Which courses or training packages are changing?
• [APC] Why is my course now superseded?
• [APC] What happens if my course has changed?
• [APC] What happens if one or more of the courses in my package has changed in duration?
• [APC] What happens if there are subject changes in my qualification?

See all 11 articles

PASS

• [APC] How to complete the PASS registration form?
• [APC] Why am I not able to submit the PASS form?
• [APC] What is PASS?
• [APC] How to submit my assessment in PASS?
• [APC] Who can participate in PASS?
• [APC] Can I submit assessments from previous terms in PASS?

See all 16 articles

VSL (VET Student Loans)

• [APC] Am I eligible for VET Student Loans (VSL)?
• [APC] What are New Zealand Citizen Eligibility criteria?
• [APC] Which courses are eligible for VSL with Australian Pacific College?
• [APC] Which courses are eligible for VET Student Loans (VSL) with APC Design School?
• [APC] How do I apply for a VET Student Loan (VSL)?
• [APC] Where can I find more information about VET Student Loans?

See all 11 articles

RPL and Credit Transfer

• [APC] What are RPL and Credit Transfer?
• [APC] How can I apply for RPL or Credit Transfer?
• [APC] How much does RPL and Credit Transfer cost?
• [APC] What kind of evidence should be provided as part of the RPL/Credit Transfer process?
• [APC] What if I hold qualifications from overseas?
• [APC] What if I have previously done a unit of competency that has now been superseded?

Assessment

• [APC] Why are my assessment results not updated on the Student Portal?
• [APC] Where can I find the Marking Rubrics?
• [APC] What are Marking Rubrics?
• [APC] What happens if my assessment is marked as plagiarised?
• [APC] Why can't I submit my assessment?
• [APC] How can I request for a mark review?

See all 12 articles

Tuition Fee Relief

• [APC/EU] When are you planning to return to face-to-face classes?

APC Study Buddy Program

• [APC] What are the selection criteria for the APC Study Buddy Program?
• [APC] What are APC Study Buddies expected to do in the program?
• [APC] How will my APC Study Buddy contact me?
• [APC] Is there any remuneration for the APC Study Buddy Program?
• [APC] If selected for the APC Study Buddy Program, do I need to pay for my term tuition fees?
• [APC] What are the Terms and Conditions of the APC Study Buddy Program?

See all 8 articles

Course Variation

• [APC] How can I change my vocational course?
• [EU] How can I change between General English, IELTS, and Cambridge courses?
• [EU] How can I change between morning and evening English classes?

Study Progress

• [APC] What is Study Progress?
• [APC/EU] Will my attendance be monitored?
• [EU] What should I do if my attendance is low?

Orientation

• [APC/EU] How do I attend my orientation?
• [APC] What is a USI?
• [APC/EU] How can I collect my student card?

myAPC.hub

• [APC] Can I access learning material on myAPC.hub after the term ends?
• [APC] When can I access my vocational course material on myAPC.hub?
• [APC] Why can't I join the lectures and tutorials on myAPC.hub?
• [APC] Why is my class time on myAPC.hub different from the one shown on my timetable?
• [APC] How can I access myAPC.hub?
• [EU] How do I join my English class?

See all 15 articles

Timetable

• [APC] Can I change the day and time of my vocational classes?
• [APC] Why do I have two clashing subjects on my vocational course timetable?
• [APC] Why am I blocked from timetable collection on the student portal?
• [APC] What are lectures, tutorials, and EYES?
• [APC] When are my vocational classes?
• [APC] When do I collect my vocational course timetable?

See all 7 articles

Graduation

• [APC/EU] When will I receive my graduation document?

COVID-19

• [APC/EU] Who should I call in an emergency?
• [APC/EU] Will there be a cost for the new CoE(s) and will my visa be extended on my new CoE end date?
• [APC/EU] Will I need a new CoE(s) to be issued to suspend/defer my study?
• [APC/EU] What can I do to protect myself?
• [APC/EU] What do I do if I develop COVID-19 symptoms while in Australia?

Student Resources

• [APC] How can I log into my APC student email?
• [APC] Why did I receive an SMS asking me to update my contact details?
• [APC/EU] How can I contact Student Care?
• [APC/EU] How can I get my workbook?
• [APC/EU] Will there be any activities for students?
• [APC] When is my vocational course holiday?

See all 9 articles

ProjectBase - Industry work experience

• [APC] What is ProjectBase?
• [APC] What are the benefits of ProjectBase?
• [APC] How do I apply for ProjectBase?
• [APC] How long is the project?
• [APC] Are there any costs involved?
• [APC] Does ProjectBase count towards any credit for my course?

See all 8 articles